In 2003, RCA was named "Benchmark Lessor" by Ford Motor Company for the unique and complete processes and procedures that we implement when establishing a new client.

We understand from our experience at Ford that large corporate clients require high-quality interactive service as well as a defined process  that integrates into their company systems.  For example, RCA was able to use the Ford purchase order system as a substitute for equipment lease schedules thus simplifying and improving the lease process internally at Ford. This and over 20 other modifications we implemented allowed us to achieve “Ford’s respect” and become the benchmark by which all other Lessors are measured.

RCA employs the “single point of contact” method to service all communications between it and the client.  An account manager is assigned to handle all communications, requests and responses to the client rather than requiring that the client call numerous departments to obtain an answer to a question.  It’s this type of practice that saves the client time and hassle.